🔔Free shipping on orders over $100
Shipping & Handling Policy
Welcome to getmehair. We strive to provide transparent, reliable, and fast global shipping services for all our stock and custom men’s hair systems.
1. Dispatch & Shipping Timeframes
Stock Hair Systems
Processing Time: Standard in-stock orders are processed and dispatched within 1 to 3 business days.
Delivery Timeframes (After Dispatch):
| Destination | Estimated Express Delivery Time |
| North America (US & Canada) | 3 – 5 business days |
| Europe | 5 – 7 business days |
| Other Regions | 5 – 10 business days (Contact support for specifics) |
Note: Delivery times are estimates provided by international couriers and may be subject to unexpected delays caused by regional customs inspection or weather conditions.
Global Express Couriers
To guarantee safe and rapid transit, we partner exclusively with top-tier international express couriers, including DHL, FedEx, UPS, and TNT.
2. Custom Orders: Production & Crafting Timelines
Because custom-made hair systems require precise hand-knotting and custom ventilation, production timelines vary depending on your specifications (such as base size, hair length, and base construction).
Custom Production Impact Factors
Base Size: Over-sized bases (>80 sq inches) add +1 to 4 weeks.
Hair Length: Extra hair lengths (>8 inches) add +1 to 4 weeks.
Design Complexity: Complex designs (such as fully injected skin or intricate hybrid bases) may require additional crafting time.
Detailed Production Timelines
| Base Size Specification | Hair Length | Standard Production Time | Rush Production Option |
| Base Size ≤ 8″ x 10″ | Hair length < 8″ | 9 – 12 weeks | 7 – 9 weeks |
| 8″ < Hair length ≤ 12″ | 10 – 13 weeks | 8 – 10 weeks | |
| 12″ < Hair length ≤ 20″ | 12 – 15 weeks | 9 – 11 weeks | |
| 8″ x 10″ < Base Size ≤ 10″ x 10″ | Hair length < 8″ | 10 – 14 weeks | 8 – 10 weeks |
| 8″ < Hair length ≤ 12″ | 11 – 15 weeks | 9 – 11 weeks | |
| 12″ < Hair length ≤ 20″ | 12 – 16 weeks | 10 – 12 weeks | |
| Base Size > 10″ x 10″ or Full Cap | Hair length < 8″ | 11 – 15 weeks | 9 – 11 weeks |
| 8″ < Hair length ≤ 12″ | 12 – 16 weeks | 10 – 12 weeks | |
| 12″ < Hair length ≤ 20″ | 13 – 17 weeks | 11 – 13 weeks |
3. Shipping Charges & Accessories
Hair Systems: Shipping fees for hair systems are calculated during checkout based on destination and delivery speed.
Accessories Only: Orders containing only accessory items (e.g., tapes, glues, hair care solvents) carry a nominal flat-rate shipping fee based on total weight and destination.
4. Customs Duties & Import Taxes
Product prices and shipping rates on getmehair do not include local customs duties, tariffs, or import taxes.
These charges are levied directly by your local customs authority and are not collected or controlled by getmehair.
If applicable, all customs duties and taxes are the sole responsibility of the customer upon the package’s arrival in the destination country.
We recommend checking with your local customs office for potential import threshold details before placing your order.
Contact Customer Support
If you have questions regarding order tracking, custom production progress, or expedited shipping, please reach out to our team:
Company Name: Qingdao Shunze Wig Co., Ltd.
Email: getmehair1998@gmail.com
Phone / WhatsApp: +86 183 5472 5206
