Shipping & Handling Policy

Welcome to getmehair. We strive to provide transparent, reliable, and fast global shipping services for all our stock and custom men’s hair systems.

1. Dispatch & Shipping Timeframes

Stock Hair Systems

  • Processing Time: Standard in-stock orders are processed and dispatched within 1 to 3 business days.

  • Delivery Timeframes (After Dispatch):

DestinationEstimated Express Delivery Time
North America (US & Canada)3 – 5 business days
Europe5 – 7 business days
Other Regions5 – 10 business days (Contact support for specifics)

Note: Delivery times are estimates provided by international couriers and may be subject to unexpected delays caused by regional customs inspection or weather conditions.

Global Express Couriers

To guarantee safe and rapid transit, we partner exclusively with top-tier international express couriers, including DHL, FedEx, UPS, and TNT.

2. Custom Orders: Production & Crafting Timelines

Because custom-made hair systems require precise hand-knotting and custom ventilation, production timelines vary depending on your specifications (such as base size, hair length, and base construction).

Custom Production Impact Factors

  • Base Size: Over-sized bases (>80 sq inches) add +1 to 4 weeks.

  • Hair Length: Extra hair lengths (>8 inches) add +1 to 4 weeks.

  • Design Complexity: Complex designs (such as fully injected skin or intricate hybrid bases) may require additional crafting time.

Detailed Production Timelines

Base Size SpecificationHair LengthStandard Production TimeRush Production Option
Base Size ≤ 8″ x 10″Hair length < 8″9 – 12 weeks7 – 9 weeks
 8″ < Hair length ≤ 12″10 – 13 weeks8 – 10 weeks
 12″ < Hair length ≤ 20″12 – 15 weeks9 – 11 weeks
8″ x 10″ < Base Size ≤ 10″ x 10″Hair length < 8″10 – 14 weeks8 – 10 weeks
 8″ < Hair length ≤ 12″11 – 15 weeks9 – 11 weeks
 12″ < Hair length ≤ 20″12 – 16 weeks10 – 12 weeks
Base Size > 10″ x 10″ or Full CapHair length < 8″11 – 15 weeks9 – 11 weeks
 8″ < Hair length ≤ 12″12 – 16 weeks10 – 12 weeks
 12″ < Hair length ≤ 20″13 – 17 weeks11 – 13 weeks
3. Shipping Charges & Accessories
  • Hair Systems: Shipping fees for hair systems are calculated during checkout based on destination and delivery speed.

  • Accessories Only: Orders containing only accessory items (e.g., tapes, glues, hair care solvents) carry a nominal flat-rate shipping fee based on total weight and destination.

4. Customs Duties & Import Taxes

Product prices and shipping rates on getmehair do not include local customs duties, tariffs, or import taxes.

  • These charges are levied directly by your local customs authority and are not collected or controlled by getmehair.

  • If applicable, all customs duties and taxes are the sole responsibility of the customer upon the package’s arrival in the destination country.

  • We recommend checking with your local customs office for potential import threshold details before placing your order.

Contact Customer Support

If you have questions regarding order tracking, custom production progress, or expedited shipping, please reach out to our team:

  • Company Name: Qingdao Shunze Wig Co., Ltd.

  • Email: getmehair1998@gmail.com

  • Phone / WhatsApp: +86 183 5472 5206

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